We always want to achieve our customer's ultimate satisfaction. And following this, we did our best to make a return policy with extended service, which is suitable for our valuable customer.

Following conditions will qualify under Return & Exchange Policy

If any of our Product failed to meet the quality parameter, such as -

Physically Damaged Product

Major Defects

Size or, fitting issue

If Snow Fit delivers the wrong items to the customer

Product Lost during shipment

If any technical error occurred - Wrong Order placement, Money Deduction

How to exchange :

If you face any issue with our Product, immediately call us - (+88017338412123 ) or, you can directly message us on Official Facebook page / Instagram Account (https://www.facebook.com/snowfitbd)

(www.Instagram.com/snowfit_bd) once you receive the Product (within 24hour)

Alternatively, you can go to our experience center to return the Product and exchange the desired one (Note: if that similar Product is available on that specific outlet;

Also please note that,

1. Customer need to send us the scan copy or image of the invoice of the courier service that customer used during return process.

2. Footwear/Bag/Jewelry Accessories/Home Décor - can be exchanged only in case of not being satisfied with the Products Quality or if the Products is damaged or defective.

3. After receiving the Product, Snow Fit has full authority to take decision whether the Product will be applicable for exchange or refund policy.