- **Timeframe:** You have 30 days from the date of delivery to initiate a return.

- **Condition:** Items must be unused, in their original packaging, and in the same condition as when received.

- **Non-returnable items:** Certain items like perishable goods, personalized products, and gift cards cannot be returned.

### **How to Initiate a Return:**

1. **Contact Us:** Reach out to our customer support team at [support email] with your order number and the reason for the return.

2. **Approval:** Once approved, you’ll receive a return shipping label via email.

3. **Shipping:** Please pack the items securely, affix the return label, and drop them off at your nearest shipping carrier.

### **Refunds:**

- Once your return is received and inspected, we will notify you via email.  

- If the return is approved, the refund will be processed to your original payment method within 5–10 business days.

- Shipping fees are non-refundable.

### **Exchanges:**

If you wish to exchange an item, please follow the return process and place a new order for the desired product.